Customer Service Freelance

You will drive client retention, customer satisfaction, up-selling and cross selling
- You will be the voice of the customer when engaging with internal team
- Support business development team to classified client needs
- Always responsible with client need anytimes
- Follow up out potential customer/partner to promote our product
- Customer first mentality
- Proactive attitude
- Ability to react with urgency, and remain calm under pressure
- Ability to multitask and prioritize
- Strong troubleshooting and problem solving skills
- Curiousity
- Adapts well to change and flexible
- Technical interest and bias

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