Employee Care Specialist

Be a part of a revolutionary change
At PMI, we've chosen to do something incredible. We're totally transforming our business and building our future on one clear purpose – to deliver a smoke-free future.
With huge change, comes huge opportunity. So, wherever you join us, you'll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions.
We are looking for a Employee Care Specialist (Temporary) who will be based in Surabaya.
Your 'day to day'
• Be the first point of contact for Employees, Managers and P&C partners, providing end to end services in scope of Employee Care.
• Process and resolve queries & transactions, both autonomously or in collaboration with other Service Line teams, according to PMI principles & practices and internal timeliness & accuracy SLAs.
• Assume accountability for regular follow-up and information updates to the customer, as well as guidance during initiation of P&C processes and transactions.
Who we're looking for
• A self-driven professional with university degree any major, preferably in Psychology, Law or Human Resources Management
• A fluent English speaker with excellent communication skills and ability to work under pressure and prioritize tasks
• Ability to work independently in very dynamic and challenging environment
• Excellent computer literacy
• Able to operate intermediate Microsoft Office applications (Word, Excel, PowerPoint, Outlook, Visio, & Project)
• Willing to be placed in Surabaya
• Willing to be contracted for 6 months
What we offer
Our success depends on our talented employees who come to work here every single day with a sense of purpose and an appetite for progress. Join PMI and you too can:
• Seize the freedom to define your future and ours. We'll empower you to take risks, experiment and explore.
• Be part of an inclusive, diverse culture, where everyone's contribution is respected; collaborate with some of the world's best people and feel like you belong.
• Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress.
• Take pride in delivering our promise to society: to deliver a smoke-free future
To join our growing team… #J-18808-Ljbffr