Head Of Payment Proposition - Hang Seng Bank (Hk)

A Career with Hang Seng Bank
Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.
Unsecured Lending & Payment
Wealth and Personal Banking
We are currently seeking a high caliber professional to join our department as Head of Payment Proposition.
Principal responsibilities
Design, develop and implement the overall proposition for domestic and international payment, aligning it with business overall vision and goals Enhance customer engagement via a new payment ecosystem and support the delivery of Customer Lifecycle Management agenda Conduct market research and analysis to identify emerging trends and customer needs, and use this information to drive innovation and develop new proposition ideas. Develop and manage the budget for proposition development, ensuring efficient use of resources Monitor and analyze the performance of existing products and propositions, and make strategic recommendations for improvements or enhancements Collaborate with various stakeholders to develop effective go-to-market strategies for new propositions Anticipate and meet all regulatory, risk and compliance obligations in a changing regulatory environment Lead the continuing development, design, implementation and improvement of the processes, structures, capabilities, capacity, operating model and infrastructure needed to deliver agreed plans and targets, collaborating with colleagues to maximise end to end integration, effectiveness and efficiency. #J-18808-Ljbffr