Anna Villas by Sumba-Beach, a resort situated in SUMBA TENGAH, is looking for its operational manager for a permanent position.
We are pioneers in the area and we have built 14 wooden beachfront villas on a 57 hectares private domain. A piece of heaven where people come to relax, enjoy the water activities and the peacefulness of the place.
We are looking for an experimented and motivated manager, with a proven experience and an excellent English level.
You will be responsible for the day-to-day operational running of the hotel, ensuring that the front office, housekeeping, food and beverage, and maintenance departments perform their roles sufficiently to deliver a good guest experience and meet revenue and occupancy goals.
Your (non exhaustive) tasks will be to:
- ? ?Plan and direct the hotel main operations including quality, standards, cleanliness, guest satisfaction.
- ? ??Be responsible for all the day-to-day queries, complaints or problems that arise in the hotel.
- ? ??Liaise daily with the direction to forecast Hotel business on a weekly basis and plan accordingly.
- ? ??Hiring and training new employees, creating work schedules, and ensuring that all staff members are following hotel policies and procedures.
- ? ??Promote a positive employee relations culture through effective communication and regular team meetings.
- ? ??Carry out regular inspections of all departments in the areas of guest service delivery, cleanliness, presentation, service delivery, employee presentation and grooming.
- ? ??Ensure the relay of informations between direction and the different departments of the hotel
- ? ??Immediately report to the direction any encountered issue
- ? ??Manage hotel budget in collaboration with the Direction, including monitoring expenses, optimizing resource allocation
We provide your accommodation and food, and a very nice working environment.
Starting date asap.
**Job Types**: Full-time, Contract, Trial period contract
Contract length: 12 months
Pay: Rp7,000,000 - Rp12,000,000 per month
**Experience**:
- management: 2 years (required)
**Language**:
- English (required)