**WHO WE ARE?**
Barsan Global Logistics, founded in 1982 by Kamil Barlin as a customs consultancy office in Karaköy, Istanbul, Barsan is today a global brand that gives integrated logistics service with over 100 logistics centers in 49 countries and upcoming 14 countries in a vast geography from the United States to China, from Europe to Asia.
We cover the whole world from one end to the other as a solution partner of the global companies on the back of our 39-year experience and our integrated transportation services. That's why we say "The world is in our pocket".
Our fundamental strategy is to become a solution partner that protects the globe as it grows globally, creates value, and is endowed with the safest work environment for its employees and the most reliable systems and service quality for its customers.
**What We Can Offer**:
- Competitive salary with social insurance, health insurance, unemployment insurance according.
- Laptop is provided and/ or necessary tools/equipment for the job.
- Additional benefits & bonuses based on performance.
We are growing! We are looking for an Import Customer Service that manage our relationships with customers.
**Responsibilities**:
- Working hours between 8.00 AM to 5.00 PM, Monday to Friday.
- Handle customer inquiries for Import Shipment
- Deliver fast and excellent solution to customers.
- Establish and maintain relationship with customers.
- Well organized, capable and practiced in handling complex and multifaceted tasks.
- Resolves product or service problems by clarifying the customers complaint determining the cause of problem, selecting export and import services and explaining the best solution to solve the problem, expediting correction or adjustment, following up to ensure solution.
- Responsible for preparing & checking documents and reports on export-import activities to customers.
- Coordinate with agents related to export, import and forwarding activities.
- Good decision making and problem solve skill.
- Attracts potential customers by answering product and services questions, suggesting information about other products and services
**Job Requirements**:
- Having at least **3 years of working experience as Import Customer Service** in Freight Forwarding/Logistic/ EXIM / Logistics Operation.
- Working experience as Export Customer Service will be plus point
- Familiar with transportation and forwarding services
- Excellent command of both written and spoken English.
- Having strong and well develop communication and interpersonal skill.
- Good communication skill, well organized, high motivation, good analytical thinking.
- Pleasant personality, tight in follow up and detail oriented.
- Has ability multitasking person.
- Willing to be placed in JAKARTA.
