It Application Support Analyst

**Job Description**:- services outlined in this job specification.-
- 4.
To help further develop and provide an outstanding quality assurance (software testing) program to ensure high-quality IT deliverables to BDP's internal and external- customers.- 5.
To help provide business process analysis in support of reporting issue/problem resolution as well as in support of IT projects in conjunction with BDP's Corporate- Training team.- 8.
That all decision making for carrier selection and other related activities take into account the utmost safety in respect to the quality of the E**Job Requirements**:

- Possesses 3 to 5 years of help desk support experience required, supply chain management, transportation and/or logistics (either as a practitioner, a consultant or in IT).
- 2 - 3 years of experience using BDP Legacy Applications, Web Applications and ERP Systems (i.e., Java.
XML, SAP, Baan, JD Edwards, etc.
)Would be a plus.
- Possess excellent, strong organizational, analytical skills and strong communication skills (formal and informal, Oral and written).
- Good ability to interface well with desk-level, mid-level and senior management personnel both internally to BDP as well as in customer and partner organizations.
- Be adaptive, flexible with respect to work schedule.
- Significant Freight Forwarding./Logistics business knowledge, presentation skills for training
- Driven individual, with the ability to work as a team and partake as a team player.