L1 Tech It Support

Details of the offer

Analyze the merchant's problem; determining the cause of the problem; and suggest asolution to solve the problem
- Following up to ensure the resolution
- Assist on the integration processes
- FAQ article management
- Build up & manage internal tech-support guideline
- Assist incident management
- Conduct UAT for some payment channels

**Language**:

- Inggris (preferred)

Nominal Salary: To be agreed
Source: Whatjobs_Ppc

Requirements

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