Market Operations Team Lead - Trust And Safety

Details of the offer

Responsibilities
TikTok will be prioritizing applicants who have a current right to work in Indonesia, and do not require TikTok sponsorship of a visa.
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.
About Trust and Safety
About the team
It is possible that this role will be exposed to harmful content as part of the core role/as part of project/ in response to escalation requests/by chance.
Some content viewed may violate our community guidelines which include but are not limited to bullying; hate speech; child abuse; sexual assault; torture; bestiality; self-harm; suicide; murder.
Responsibilities
- Grow the team and oversee their day-to-day management.
- Continuously evaluate outcomes, propose improvements, and ensure a high level of productivity and quality.
- Strengthen the team's understanding of policies and the target.
- Responsible for localising working processes and strategies, manage the projects with the Specialists and provide the results in line with expectations.
- Please note that this position involves exposure to sensitive content, including but not limited to vulgar content, violence, pornography, and fake news.

**Qualifications**:
Minimum Qualifications
- 3 years of experience working on content quality or safety in a major tech or media company, with a minimum of 1 year of working experience in team management.
- Fluency in English and Bahasa Indonesia is required. English will be utilized as the primary language for work, while Bahasa Indonesia will be used for market-specific communications.
Preferred Qualifications
- Possession of a Bachelor's degree or higher.
- An in-depth understanding of local culture and familiarity with the Internet usage habits of local users.
- Demonstrate strong attention to detail, the ability to work independently, and possess good interpersonal skills.
- A deep understanding of online video contents, recommendation systems, and algorithms.
- TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
LI-Onsite


Nominal Salary: To be agreed

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