Join our fantastic journey! We invite you to join one of the most successful international logistics company here at Kuehne+Nagel. Our Sea Logistics team in Jakarta, Indonesia is looking for a new National Sea Logistics Development Manager.
- ** Your Role **:You will focus on customer engagement, satisfaction, retention + reactivation through high levels of service quality + close collaboration with our Customer Care Locations (CCL). You will steer + leverage the capabilities of your direct team, sales channels + our network. Primarily this role is tasked with developing + diversifying business so that income increases, guaranteeing the future growth of the organization for specific products (LCL, Reefer, ISC, Commodities, etc.) focusing on the following core tasks.
- ** Your Responsibilities**:
- To develop strategies + plans for assigned products (E.g. reefer, international supply chain, commodities, etc.) to generate revenue + increase client base in accordance with company strategies
- Contribute strategies, opportunities and pipeline towards developing new CCL locations for Indonesia
- To conduct market research + collaborate with partner countries to develop & increase trade volume on various business opportunities + create proposals, ensuring correct pricing + solutions are available.
- To lead + drive the development of new business, while growing existing accounts to their full potential.
- To own,monitor+driveallsalesactivitiesofcustomerswithinyourcontrol,ensuringprospectsare identified, qualified + nurtured through the sales pipeline so as to close profitable + sustainable customer deals.
- To provide support during sales calls + create customer-specific value propositions.
- To provide up-to-date market + pricing information to stakeholders, setting pricing bands in line with local conditions + yield targets and feed intel back into management
- To focus on customer engagement, satisfaction, retention + reactivation through high levels of service quality and close collaboration with the Customer Care Team
- Act in compliance with all Kuehne+Nagel policies, guidelines and regulations
- To report on successes + areas needing improvement, especially for customer retention.
- To continuously + jointly review our business partner programs together with the Operational Care Center (OCC) to ensure our competitive advantage.
**Your Skills and Experiences**:
- Min 7 years experience in Sea Logistics + 2-3 years leadership experience
- You possess a positive attitude, strong communication and negotiation skills, and an independent self driver commercial person
- Demonstrate the ability to multi-task and follow through on commitments made to the customer
- Effective communication abilities in English both written and oral
- Good analytical skills, problem solving and decision making capabilities
- Highly proficient in Microsoft Office (Excel, Word and Outlook) as well quickly being able to learn new systems quickly
**About Kuehne+Nagel***
With over employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world's leading logistics companies.
CONTACT
Hera Setyowati
- Next steps to joining our teamStep 1
- Step 2
Speak with your Kuehne+Nagel recruiting specialist
Step 3
Meet our hiring team
Step 4
Decide if you will accept the offer