Online Channel Associate - Fashion Category

Jakarta, Indonesia**JOB TYPE**- Full-time**About the Role**:Support ecommerce operations & online team activities in daily basis -Execute actionable plans and ensure that merchants businesses operate successfully -Ensure smooth and proper onboarding process for new merchants in each marketplace, such as SKU synchronization (omnichannel) -Respond actively to merchants' inquiries in a timely manner and escalate the issue to ensure that the issues are resolved. -Provide relevant data as needed and deliver well-structured report. -Responsible in BAU operations: seller center owner, data pulling, shop setup, and promotion settings. -Coordinate with the online team, supervisor, and other internal stakeholders to support the company's goals and objectives.**Requirements**:Minimum 1-2 year of working experience, preferably at Ecommerce operations. -Has experience in handling merchants' seller center from various marketplace such as Shopee and Tokopedia. -Strong problem-solving skills and business acumen. -Comfortable for being easy to reach out and fast responding to merchants' inquiries -Familiar to other seller center such as Tiktok, Lazada, Zalora, and Blibli is a plus.