Operations, Fin Ops Merchant (Shopeepay)

DepartmentOperations- LevelExperienced (Team Lead)- LocationIndonesia - JakartaThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.
- Work on weekly internal and external reconciliations and settlements with merchants
- Serve as a key contact person responsible for financial related matters raised from the business and related teams
- Perform fund movement reconciliation of credit business on daily, weekly and monthly basis
- Actively follow-up with cross-functional teams regarding the queries and cases
- Summarize debt collection report
- Ad-hoc data preparation or reconciliation
- Improve existing processes where possible to drive efficiency in terms of reconciliation and reporting process

**Requirements**:

- Minimum Bachelor's Degree from all major
- Minimum 3 years or more of working experience in settlement or reconciliation
- Advanced in Excel
- Experience on leading the team will be a plus point
- Good analytical, interpersonal, and numerical skills.
- Experienced in working with data reconciliation and deal with massive data