Reservation Agent

**Position**: Reservation Agent (Full time #539227)**Property / Office**: Mandarin Oriental, Jakarta**Location**: Jakarta, IndonesiaMajor Responsibilities:- Answer all enquiries, in a professional and consistent way, ensuring all the guests needs are identified and options are pro actively suggested- Ensure all reservation details are correctly entered into the property management systems and that guest information is accurately maintained- Ensure all confirmations are accurately sent out within 12 hours making personal references to their choices- Promote seasonal packages and current promotions to our guests- Ensure all other administrative duties are completed to Standard Operating Procedures for the Reservations Department- Participate in any projects as and when assigned by the department head- Perform any other reasonable duties as required by the department head**Advertised**: 26 Apr 2024 SE Asia Standard Time**Applications close**: 31 May 2024 SE Asia Standard Time