Senior Business Development Specialist (Account

**Company Overview**:Bukalapak's mission is to provide a fair economy for all. We envision a tech-enabled economy where everyone from all walks of life has the options and opportunities to get more out of life, powered by our innovative online and offline platform. We do this because we believe people deserve equal opportunity to create better lives for themselves and their loved ones. Bukalapak is one of the largest e-commerce companies in Southeast Asia. Founded in 2010, it now has more than 100 million users with various physical and virtual products, including small kiosks and the e-commerce platform.**What does day-to-day look like?**- Build and maintain strong, long-lasting customer relationships with existing clients- Serve as the primary point of contact for client inquiries, requests, and escalations- Understand client needs and objectives, and propose solutions that meet their requirements- Develop and execute strategic account plans to maximize client retention and growth- Identify opportunities for upselling and cross-selling additional products/services to existing clients- Collaborate with internal teams to ensure the timely and successful delivery of our products/services according to client needs- Monitor and analyze client usage data to identify trends and proactively address any issues or concerns- Prepare regular reports on account status, including sales forecasts and client satisfaction metrics**What does amazing look like?**- Open to all majors, minimum have 1-3 years experience on business development- Proven track record in client relationship management and upselling.- Strong communication and negotiation skills.- Ability to build and maintain relationships.- Self-motivated and driven to achieve targets.- Ability to work well independently and as part of a team.- Experience with CRM software and MS Office Suite.- Able to communicate in English (both written and spoken)Bukalapak is an equal-opportunity employer. Our hiring committee considers all applicants based on their merits and qualifications for each position. Bukalapak does not discriminate applicants on the basis of their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other characteristics protected by applicable law. We embrace diversity and encourage inclusion because we believe that to help create A Fair Economy For All, we need to build a workplace for all **#BukalapakForAll