Service Quality Improvement Staff - Bsd

**Job Descriptions**:- Develop Front Liners Service Standard Guideliness & Customer Care Training Module.- Conduct Training Development for Front Liners.- Measure Front Liners Technical Competency Level.- Measure and analyzing Customer Satisfaction Index (All Sinar Mas Land projects).- Handle Unsolved Ticket Customer.- Handle Service Innovation/Improvement are- Manage Customer Data.**Job Qualifications**:- Minimum Bachelor's Degree in Computer/Telecommunication Engineering, Management, Administration.- Minimum 2 years of working experience in related field.- Excellent communication skills.- Willing to be placed in BSD City.