?This is a free unique volunteer opportunity for students to volunteer with a British tech company in order to build real-world experience and skills toward a career as a Support Volunteer.**About SkilledUp Life**:At SkilledUp Life, we provide free volunteer opportunities to individuals by pairing them with British Tech Companies. We help them build work experience and improve their career prospects. We currently have over 15,000+ volunteers from over 100+ countries who have utilized SkilledUp Life to build work experience, skills to land their dream job.**About the Opportunity**:Our survival and growth depend on how delighted our customers are. It requires significant effort to make Volunteering work. It is impossible to achieve success without a strong support team. Your role is to provide support for prospective and existing Volunteers and Customers through online Tawk Chat service and built-in messaging.**Requirements**:- Fluent in English - both written and spoken.- Undergraduate degree or similar education.- Experience in customer service and/or support.- Excellent communication skills.- Excellent record keeping.- Self-learner and ability to execute tasks without any supervision.- Ability to maintain the highest level of professionalism.**Activities**:Working with our CEO and the Head of Support, your volunteer role includes:- Handle Tawk Chats from potential and existing Customers and Volunteers (Community).- Reaching out to Community warmly and assisting them to complete their SkilledUp Life Profiles through chat and follow-up via in-built messaging.- Guide Volunteers through the process of creating SkilledUp Life Volunteer and Customer profiles.- Guide companies through the process of creating SkilledUp Life Company Profiles and Subscribing to our Service.- Help Companies publish Opportunities.- Improve FAQs.- Report any issues, concerns and complaints to the Head of Support.**Tools Used**:- Google Workspace.- Tawk Chat- Trello.- SkilledUp Life in-built messaging.**Duration**:- 3 months- Part-time- Remote**Endorsements**:Once a satisfactory outcome is delivered, we will:- Provide a testimonial against your profile on SkilledUp Life.- Provide a testimonial for LinkedIn that can also be added to your CV/Resume.- Allow you to add SkilledUp Life Company Name to your LinkedIn Profile.- Provide a LinkedIn testimonial.**Disclaimer**:This is a voluntary position, i.e. there is no direct financial compensation, a promise of future paid work or any taxable benefit in kind.**About applying**:**Job Types**: Part-time, VolunteerPart-time hours: 2 per weekApplication Question(s):- Are you comfortable working on a remote setting?- This is a volunteering role, are you willing to work on a voluntary basis?**Language**:- English (preferred)Application Deadline: 06/29/2023
