Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries.
At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry.
**Requirements**:
- Minimum 3 years of experiences in same position;
- Good communication in English;
- Strong project management skills;
- Ability to think critically and creatively;
- Strategic and Analytical: Assess marketplace and dynamics, identify opportunities and make the appropriate strategic investments while maintaining the short-term delivery of leads
- Resource Management: Effective managing of resources and delegating effectively
- Business Acumen: Good understanding of the organization's objectives, operations, market environment and ethical issues
- Leadership Skills: Lead & solving for all operations & technical process, ecosystem & developing business and achieving the company's goals for retain & grow volume
- Willing to Travel
**Responsibilities**:
- ** Engagement**:
- Develops ideas for department especially for shipper to ensures new shipper acquisition (Referral & Brand Owner - Community Project) success and growth,
- Promotes all the programs to all stakeholders (commercial, shipper and other departments)
- Manages operational effectiveness for all project (Ninja loyalty & referral project)
- Formulate trade marketing programs strategy across categories (Open to business plan shipper & wallet share)
- Manage and coordinate with all stakeholders for all the activities
- Manage the database (target databases; build all database)
- Regular visits to big shipper or potential shipper with commercial team.
- Planning and implementation to ensure that shipper has constant/grow volume (coordination with commercial)
- Review top-performing shipper as well as new shipper to ensure relevant activation
- **
External & Internal Partnership**:
- Strategic & Initiative open new opportunity to develops the existing and also new project
- Ideation to develop existing partner for project NX
- Prospect new potential partnership to develop NX programs
- Monitoring, analysis the progress & implemented programs
- Evaluation bi-weekly / monthly for business partners
- Engagement & Open strategy business plan opportunities for Big shipper to partner NX
- Ideation develop existing shipper support for Commercial (NSM & BD)
- Strategy scraping New potential Big shipper partnership to improve NX revenue & Awareness
- Monitoring progress & Implementation engagement / retention
- Report & Evaluation bi-weekly / monthly for number of retention & volume