Ux Researcher

Plan and execute research initiatives to collect insights into user behavior by exploring both UX research (to understand users' experience in using a product) and conducting market research (to understand the market landscape for a certain product or brand). You'll also be expected to run product research, mainly through competitive benchmarking.

Work closely with the product team to identify research questions

Plan and conduct interviews, user survey, card sorting and usability tests

Create an user testing reports

Research and execute studies into user behaviour and attitudes

Identify and understand the company strategies and direction and contribute by seeking relevant insights into user needs and market trends.

Create user persona, wireframes, and user journey

Synthesize data, develop conclusive and actionable insights in a report, and deliver product improvements suggestions based on your insights. You will also lead finding presentations and facilitate brainstorming sessions with other teams.

Present and communicate insights in order to help shape long-term product strategy
Minimal bachelor degree from Computer Science, Engineering, Graphic Design, or similar major

Strong knowledge of UX research methodologies

Have a strong passion in human psychology and the study of people

Energetic and have great interpersonal personality

Understand the concept of Design Thinking

Experienced on conducting UX research, and visualize the result in the form of personas, wireframes and user journeys is a must

Experienced on creating clickable prototype using Marvelapp, Invision, Figma or similar tools is a plus

Proficient on using UI tools, such as Sketch App, Figma is a must

Experienced on conducting User Testing is a must

Know how to work in agile environment, especially Scrum methodology

Experience in Banking industry is a plus.

Proficient in English and computer literate.

Highly motivated and innovative problem solving

Excellent communication skill