Role Overview
You'll take the wheel in finding and providing key insights to aid in the development and execution of product design, marketing and communication, and overall operational and business strategies.
Collaborating closely with the Product teams, you'll help ensure that we are consistently utilizing insightful data and insights to make sound business decisions that impact our products as a whole.
**Job Descriptions**:
Independently manage end-to-end research projects from scoping work, advising on suitable methodologies, designing and executing research plans, and reporting to the stakeholders.
You play a critical role in helping many teams with research.
As a senior researcher, you will pour your problem-solving skills into research.
You're going to lead research initiatives to collect insights into user behavior.
You will explore both UX research (to understand users' experience in using a product) and market research (to understand the market landscape for a certain product or brand).
You will synthesize data, develop conclusive and actionable insights in a report, and deliver product improvements suggestions based on your insights.
You collaborate closely with different teams in each project (mainly product, product design, business development, and marketing) to provide impactful insights for their decision-making process.
You understand the company strategies and direction and contribute by seeking relevant insights into user needs and market trends.
You will help nurture associate researchers based on your competencies.
**Basic Qualifications**:
Passion for insights.
You have the high enthusiasm to run primary data collection and analysis by empathically talking to users, formulating surveys, and other methods.
Intermediate to advanced experience and knowledge with qualitative methods, including: in-depth interviews, focus group discussion, concept testing, moderated & unmoderated usability testing, heuristics evaluation.
Basic to intermediate understanding with some quantitative and analytics methods, including one of the following: customer segmentation, funnel analysis, data analysis, and triangulation.
Possess a deep knowledge of data and able to identify/analyze problem areas, to work on the complex issues.
Able to design, execute, and analyze user research independently from start to finish.
You'll take the wheel in finding and providing key insights to aid in the development and execution of product design, marketing and communication, and overall operational and business strategies.
Collaborating closely with the Product teams, you'll help ensure that we are consistently utilizing insightful data and insights to make sound business decisions that impact our products as a whole.