At NTT we believe that by using innovative technology we can solve global challenges and create a world that is sustainable and secure.
We are looking for curious people, from diverse backgrounds, that are keen to work in a fast-paced and agile environment.
At NTT we trust our employees to do the right thing, even when no one is watching, which is why we offer flexibility in the workplace.
The majority of our roles are hybrid, meaning we encourage a balance of working from home and our local office.
Ask our recruitment team if this is a hybrid role.
**Want to be a part of our team?
**
The MS Engineer (L3) is responsible for providing a service to clients by proactively identifying and resolving technical incidents and problems.
Through preemptive service incident and resolution activities, as well as product reviews, operational improvements, operational practices and quality assurance this role will maintain a high level of service to clients.
Their primary objective is to ensure zero missed service level agreement (SLA) conditions.
The MS Engineer (L3) is responsible for managing tickets of high complexity, conducts advanced and complicated tasks, and provides resolution to a diverse range of complex problems.
This position uses considerable judgement and independent analysis within defined policies and practices.
Applies analytical thinking and deep technical expertise in achieving client outcomes, while coaching and mentoring junior team members across functions.
Radford reference:
**Working at NTT**
**Key Roles and Responsibilities**:
1.
Installation and Configuration of VMWare products, such as ESXi, vCenter, SRM, VSphere Replication, vROPS, etc
2.
Troubleshooting all related VMWare Products
3.
Monitoring the VMWare Products
4.
Creating VM Templates with the latest updates of Operating Systems (Windows or Linux)
5.
Configuring, Implementing, and Testing Disaster Recovery using VMWare SRM
6.
Configuring Network and Storage in ESXi Hosts, vCenter, and VMs
7.
Preventive and Corrective Maintenance on VMWare related products
**Knowledge, skills, and attributes**:
- Ability to work under pressure
- Able to work in a team
- Willing to work on shit hours
**Academic qualifications and certifications**:
- Qualification in Information Technology, Computer Science or Information Systems
- VCP is an advantage
- Relevant vendor and industry certifications, e.g.
Microsoft
**Experience required**:
- Min 5 years in related experience
- FSI/Banking background
- Experience on VMWare ESXi, vCenter, SRM, and vROPS
**What will make you a good fit for the role?
**
Standard career level descriptor for job level:
- Have wide-ranging experience
- Uses professional concepts and company objectives to solve complex issues in creative ways
- Networks with others outside own area of expertise
- Exercises judgment in selecting methods, techniques and evaluation criteria to obtain results
- May coordinate others' activities
- Typically requires significant related experience with a Bachelor's or equivalent degree
**Equal opportunity employer**
NTT is proud to be an equal opportunity employer with a global culture that embraces diversity.
We are committed to providing an environment free of unfair discrimination and harassment.
We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category.