**Job Description**:
- Life at Grab
- At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility.
These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast Asia.
- Get to know the Team:
- The Incubator team is responsible for overseeing, shaping, and growing the business in Grab.
We contribute toward Grab's vision of being Southeast Asia's super app by providing everyday services that matter most to consumers in Indonesia.
We develop and execute business strategies that help us achieve our vision of serving our community.
We make an impact by creating mutually beneficial collaborations with corporate partners to enhance their business offerings and impact the lives of customers.
Our team is made up of a young/established/longstanding team.
If you are looking for part of the team to drive growth for Grab, then you should join our team!
- Get to know the Role:
- The Day-to-Day Activities:
- You engage with our merchants and build strong business relationships, listening to their needs, feedback and always stay in close communications-
- You form marketing campaigns and initiatives together with our partners to add value to our users, forming a win-win situation-
- You help drive growth and high ROI - ensuring that our partners are growing together with Grab.
Take a data driven approach to estimate ROI and KPI analysis for each partner in order to grow basket size and create loyal customers-
- You will serve as the point of contact between the merchant and internal stakeholders (i.e.
Customer Experience team) and ensure our partners are maintaining service and food quality consistencyYou are required to collaborate cross functionally with the product, operations and merchant acquisition team to make sure our merchants have the best possible experience-
- You will help create frameworks, processes and tools to help manage the team performance, in order for knowledge continuity to serve our merchants better- The Must-Haves:
- You have Heart, Humility, Hunger, Honor-
- You have a minimum of 3 years of experience in account management, business development, or sales operations.-
- You have a good track record of driving revenue through partnerships-
- You are able to work well under pressure and in a dynamic environment-
- You are able to articulate and write well in English-
- You have a good grasp of the how the delivery space and food delivery business operates-
- You have great negotiation skills to help you close and secure partnerships- Our Commitment
- We recognize that with these individual attributes come different workplace challenges, and we will work with Grabbers to address them in our journey towards creating inclusion at Grab for all Grabbers.
- About Grab
- Grab is the leading superapp platform in Southeast Asia, providing everyday services that matter to consumers.
Today, the Grab app has been downloaded onto millions of mobile devices, giving users access to over 9 million drivers, merchants, and agents.
Grab offers a wide range of on-demand services in the region, including mobility, food, package and grocery delivery services, mobile payments, and financial services across 428 cities in eight countries.
- Join us today to drive Southeast Asia forward, together.