Account Representative

**Jakarta**:
**Indonesia**:
We are looking for an Account Representative to manage assigned client accounts.
You will address customer concerns and contact prospects to expand your account portfolio.
We expect you to be an energetic, goal-driven person with excellent communication skills.
This role may often be challenging so you should be able to remain calm and polite in tough situations.
If you also have some experience in sales or customer service, we'd like to meet you.
Your goal will be to foster long-term relationships with clients and help grow our business.
**Responsibilities**:
Send reports on sales activity, accounts status and possible issues

Follow up regularly after closing a sale to ensure client satisfaction

Respond promptly to customer queries and complaints to find solutions and defuse tension

Present new or additional products and services to existing customers

Be the main point of contact of assigned customers

**Requirements**:
Experience in customer service is a plus

Good problem-solving skills

Assertiveness and confidence

Goal-driven with ability to work under pressure

Strong communication and negotiation skills