**JOB DESCRIPTION**
Are you looking for an opportunity to work with different stakeholders and expand your exposure in Cash Operations with one of the world's largest financial institutions? This might be the right role for you.
As Cash Product Operations Associate, you will have the opportunity supervise the team in handling account management, client inquiries and investigation, responding to worldwide escalations from clients and/or internal departments and Regulatory Reporting. Properly assist stakeholders regarding payments and back office related issues.
You will be managing the team to handle day to day Cash Product operations in setting up the account and other liability products. In this role, you will be managing risk on controls, manual processing, and continuous improvement. In addition, you will work across a functional team with peers such as technology, sales, product, Client Service, Operation Control Management, Finance, Compliance and other operations groups at strategic level.
**Job responsibilities**:
- Allocate and coordinates resources and handles personnel related issues within the parameters of the firm's policy.
- Ensure good control and compliance to corporate policies and regulatory requirements which are relevant to Wholesale Payment Operations
- Verify client's transactions for Domestic Payments, Foreign Currency Transfer, Tax Payment and Partner Bank transactions within established limit
- Perform regular review on Standard Operating Procedures in Cash Operations
- Perform reconciliation for Nostro and Wash Accounts
- Act as Operational Manager/Supervisor for Cash Counter Services.
- Review the Withholding Tax reporting for clients' Time Deposit
- Responsible for the direction and training of subordinate team leaders.
- Perform day-to-day resolution of complex problems and the execution of complex transactions.
- Responsible that all Regulatory Reports within Cash Operations are submitted correctly and in timely manner
**Required qualifications, capabilities, and skills**:
- Bachelor's Degree in Accounting, Finance, Economics, Business Administration, or relevant disciplines; preferably Master's Degree
- At least 5 years of experience in Bank Operations related role with some managerial responsibilities
- Knowledge of relevant Central Bank regulations and accounting
- Effective communication skills
- Proactive identify potential risks to minimize loss
- Ability to address and manage conflict
- Ability to implement and manage change
- Effective delegating, planning and time management skills to meet strict deadlines and team objectives
- Multitasking and time management
**Preferred qualifications, capabilities, and skills**:
- Good organization skill and interpersonal skill to motivate and build a cohesive team for achieving department goals and objectives
- Ability of identifying opportunities to improve operations efficiency
- Good communication skill with peers, subordinates and internal business partners
**ABOUT US**
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
**ABOUT THE TEAM**
The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.