Claims Officer

Perform day-to-day claims processing activities pertaining to GAR's existing benefit programs, which includes, but not limited to:

- Providing support and able to handle large claim volumes on medical, travel insurance, communication, leave passage, personal accident insurance, travel and expense claims. This includes verifying incoming claims and accuracy of claims documents
- Coordinating with third party providers (e.g. insurance companies, hospital providers) regarding any issues in claims processing and escalate any issues to Head of Payroll & Claims where required
- Coordinating with internal CBS team (People Service team) to make sure claims are being accurately paid as per employee's benefit eligibility
- Providing support for any travel and expense claims activities performed in Workday
- Ensure that the confidentiality of all data is maintained
- Perform an accurate and timely benefit claims process in accordance with the SLA and KPI specified

Job Requirements:

- Minimum Bachelor Degree in Pharmacy
- Having min 2 years of working experience in Claim
- Willing to be located in Head Office Jakarta

"Our company has never levied any fees for the recruitment process nor has it required to order tickets and accommodation through a certain travel agent or certain person"