**About Accenture**
A Specialist within Mobility is responsible for assisting in the delivery of mobility services in connection with all Accenture cross border policies and for understanding and escalating risk areas and compliance issues for the country (ies) of responsibility within their region under the supervision of SEA Mobility Lead.
In addition, the Corporate Mobility Specialist is responsible for providing assistance and support related to the control points agreed with the Mobility offshore team to ensure smooth delivery of mobility operations under the supervision of the SEA Mobility Lead.
In this specific role the Corporate Mobility Specialist may have to deliver specific contributions in the immigration and income and social tax areas, as well as offering support to our International Travellers on Cross Border Assignment.
- Assist to manage immigration processing.
- Contribute to immigration positioning for country(ies) of responsibility.
- Assist in analyzing and providing solutions for complex immigration situation and inquires.
- Ensure the immigration tool that contains immigration guidelines is updated on a timely basis when changes occur.
- Assist in ensuring working relationship with external immigration service provider in local country is established, Statements of Work (SOW's) are completed and deliverables for immigration compliance are set up and met
- Assist to review annual tax services eligibility memo
- Assist with annual tax process and information gathering
- Assist with ad hoc queries
- Assist with tax payments and administration work.
- Assist with the quarterly true up process and reporting.
- Assist with registration & de-registration for BPJS Health along with any related requirements.
- Support Case Manager in assisting and advising, where required, on accommodation and transport arrangement for employees on assignment to Indonesia per relevant policies
- Assist Case Manager in analyzing and providing solutions for complex accommodation requirements.
- Assist Case Manager in connecting with local vendors on both a face-to-face or virtual basis to ensure compliance to processes and policies, maintain the quality of service provided to employees.
- Establish relationships with local key Mobility stakeholders such as HR, Recruitment, Business Project Contacts, and external vendors.
- Be on point to manage and drive issue resolutions on the ground as required.
- To be the Mobility representative in Indonesia, assisting the SEA case managers on ad hoc queries
- Build and maintain relationship with appointed vendors
- Serve as an escalation point for the business/internal teams
- Support external or internal audit requirements (can be tax, immigration, etc.)
- Ad hoc projects, general admin and other tasks as assigned.
**Education**
- University degree or equivalent higher education qualification
- Qualification in a related field (e.g. Immigration, Tax, HR) an advantage
**Skills**
- Strong customer service and advisory skills
- Excellent oral and written communication skills in Bahasa Indonesia and English
- Ability to function as a Team Player and maintain a good working relationship.
- Ability to work independently with limited supervision.
- Self-starter, with good organizational skills
- Critical thinker with superior issue resolution skills
- Aptitude for working with numbers
- Time and Deadline Management
- Understanding of Accenture business strategy, objectives and organization structure
- Use of Microsoft Office (e.g. Word, Excel, Power point etc.)
**Work Experience**
- Previous knowledge of Mobility processes an asset.
**Work Requirements**
- Light travel where required.
You will also have opportunities to hone your functional skills and expertise in an area of specialization. We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.