Customer Service Operations Intern

**Why Join Us?**The shipper is on a mission to invent a new standard for online shipping in Indonesia. We have assembled the largest asset-light delivery network to make shipping simple, reliable, and cost-competitive. With over 17,000 islands, 2,500 logistics providers, and a fast-growing e-commerce market, Indonesia is one of the most challenging markets to build a great online shipping experience and we are primed to be a part of the solution. We are privileged to have some of the best global investors including Lightspeed, Y Combinator, Sequoia Capital India, DST Global Partners and others. We are looking for passionate and outstanding individuals to join our team.**What will you do**:- Support for general operational requests/inquiries (e.g. handover, package tracking, order tracking/status).- Act as point contact for operational requests/inquiries.- Monitor inbound and outbound order progress.- Provide reports to relevant stakeholders/clients and/or respond to update requests from clients/internal stakeholders.**What are the requirements**:- Fresh graduate from any major.- Having experience as Customer Service Intern/Admin Support Intern will be an advantages.- Having great Excel skils.- Having good communication skills.- Willing to be placed in Warehouse Kapuk, Warehouse Pulogadung, & Warehouse Pasar Minggu.**Additional Information**:- Working days & hours : Mon-Sat 13:00 - 18:00 WIB.- Internship period 6 months.- Paid internship.zb62CnbE28