Company Description About Grab and Our Workplace Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.
Job Description Get to Know the Role: We are looking for a dynamic and experienced Account Manager to help us build strategic relationships with high-profile merchants and drive revenue. This role essentially involves establishing and nurturing strong business relationships with our existing and prospective top merchants to spur growth in GrabMart.
We're looking for superstars who can operate independently, move fast, and get things done. We want people who love being challenged and are excited by the idea of joining our growing Merchant Organization and doing what it takes to win. If this sounds like you – read on!
The Critical Task you will Perform: Relationships building: continuously engage our merchants and listen to their needs, feedback, and stay in close communications. Apply a proactive approach to understand the needs of our partners and provide solutions that lead to profitable business growth.
Marketing campaign and promotions design: Craft a compelling campaign by leveraging co-marketing partnership with our partners to bring value to our customers, which also drive more values back to our partners
Driving growth and Higher ROI: Ensure the partners are growing with Grab. Take a data driven approach to estimate ROI and KPI analysis for each partner in order to grow basket size and create loyal customers.
Cross-functional relationship: Work with verticals S&P, Growth, Marketing and Operation teams to make sure merchants have the best possible experience.
Collaboration and Synergy: Build deeper relationships with partners by collaborating in other areas such as OVO, GrabExpress, Grab Jastip and Grab For Business. You will be expected to identify synergetic opportunities which could benefit both Grab and our merchants in the long run.
Qualifications What Essential Skill you will Need: Minimum of 5 years experience of sales business development, account management or operations
Experienced in handling and dealing with partners (account management experience)
An exceptional track record of driving revenue through partnerships
Multi-tasking and able to work under pressure and constantly changing environment
Proficiency in English, good communication and negotiation skills are essential for this role
Passion for the on-demand delivery space, and mart delivery in particular
Additional Information Life at Grab We care about your well-being at Grab, here are some of the global benefits we offer:
We have your back with Term Life Insurance and comprehensive Medical Insurance.With GrabFlex, create a benefits package that suits your needs and aspirations.Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leaveWe have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.What we stand for at Grab We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.