Key Account Manager

**Jakarta**:
**Indonesia**:
We are looking for a skilled Key Account Manager to oversee the relationship's of the company with its most important clients.
You will be responsible for obtaining and maintaining long term key customers by comprehending their requirements.
You will be able to identify needs and requirements to promote our company's solutions and achieve mutual satisfaction.
The goal is to contribute in sustaining and growing our business to achieve long-term success.
**Responsibilities**:
Resolve any issues and problems faced by customers and deal with complaints to maintain trust

Expand the relationships with existing customers by continuously proposing solutions that meet their objectives

Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics

Ensure the correct products and services are delivered to customers in a timely manner

Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition

**Requirements**:
Proven experience as key account manager

Experience in sales and providing solutions based on customer needs

Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels

Excellent organizational skills

Ability in problem-solving and negotiation