Sales Support Coordinator
Location: WM Indonesia - Kawasan Infinia Park, Blok C-99, Jl. Dr. Saharjo No. 45, Manggarai, Tebet, Jakarta Se Benefits: Enhanced Carer/Paternity Leave, Additional Holiday, EAP and more
Website:
Group: We're currently seeking a Sales Support Coordinatorto join us. You'll join a dynamic team ofengineers, sales people, marketers, administrators, designers, assemblers,chemists, web developers, accountants, analysts, programmers and many more.Globally we are united by our shared values that drive our culture. We want tobe an employer where you make our difference.
At WatsonMarlow Fluid Technology Solutions you face different challenges every singleday. You are empowered to dream bigger and work smarter. You have time to liveyour life outside of your job.
We offer a full induction withtraining and ongoing support for all our systems and products. Along with thisyou'll gain access to SSE academy where you can upskill and develop at your ownpace.
Watson Marlow Fluid TechnologySolutions is an SSE PLC Group company ( SSE (London Stock Exchange -FTSE 50) is a manufacturer of engineered solutions, employing 8500 peopleacross 130+ operating units globally. We offer a range of fluid handlingsolutions across the biotech and industrial markets. This role will focus on:
- Handling incoming emails, messages, CRM and calls.
- Promptly addressing enquiries from customers and providing product information and shipment.
- Entering new orders into the system, ensuring accuracy and completeness of order details.
- Generating invoices based on the received orders.
- Updating customer information in ERP and CRM.
- Plan and track the orders and shipment of products according to customer requirements.
- Work with overseas supply factories for purchasing of products and other shipment related matters.
- Organizing and managing inventory, storage, and transportation.
- Ensuring the safe and timely pick-up and delivery of both local and overseas shipments.
- Work with 3rd party to do import and export, custom and related stuffs.
- Monitoring shipments, costs, timelines, and productivity.
- Addressing and resolving shipment and inventory issues.
- Prepare accurate weekly and monthly reports for upper management.
- Support all administrative issues, i.e billing, monthly report.
- Examine all sales order documents to ensure full compliance with audit requirements and company policies.
- Provide horizontal backup support to the Sales Support in other OpCos when required.
- Managing EHS activity and reports for local office.
- Perform other ad-hoc projects or duties as and when required.
Sales Support Coordinator
Location: WM Indonesia - Kawasan Infinia Park, Blok C-99, Jl. Dr. Saharjo No. 45, Manggarai, Tebet, Jakarta Se Benefits: Enhanced Carer/Paternity Leave, Additional Holiday, EAP and more
Website:
Group: We're currently seeking a Sales Support Coordinatorto join us. You'll join a dynamic team ofengineers, sales people, marketers, administrators, designers, assemblers,chemists, web developers, accountants, analysts, programmers and many more.Globally we are united by our shared values that drive our culture. We want tobe an employer where you make our difference.
At WatsonMarlow Fluid Technology Solutions you face different challenges every singleday. You are empowered to dream bigger and work smarter. You have time to liveyour life outside of your job.
We offer a full induction withtraining and ongoing support for all our systems and products. Along with thisyou'll gain access to SSE academy where you can upskill and develop at your ownpace.
Watson Marlow Fluid TechnologySolutions is an SSE PLC Group company ( SSE (London Stock Exchange -FTSE 50) is a manufacturer of engineered solutions, employing 8500 peopleacross 130+ operating units globally. We offer a range of fluid handlingsolutions across the biotech and industrial markets. This role will focus on:
- Handling incoming emails, messages, CRM and calls.
- Promptly addressing enquiries from customers and providing product information and shipment.
- Entering new orders into the system, ensuring accuracy and completeness of order details.
- Generating invoices based on the received orders.
- Updating customer information in ERP and CRM.
- Plan and track the orders and shipment of products according to customer requirements.
- Work with overseas supply factories for purchasing of products and other shipment related matters.
- Organizing and managing inventory, storage, and transportation.
- Ensuring the safe and timely pick-up and delivery of both local and overseas shipments.
- Work with 3rd party to do import and export, custom and related stuffs.
- Monitoring shipments, costs, timelines, and productivity.
- Addressing and resolving shipment and inventory issues.
- Prepare accurate weekly and monthly reports for upper management.
- Support all administrative issues, i.e billing, monthly report.
- Examine all sales order documents to ensure full compliance with audit requirements and company policies.
- Provide horizontal backup support to the Sales Support in other OpCos when required.
- Managing EHS activity and reports for local office.
- Perform other ad-hoc projects or duties as and when required.
To be successful in this role, youwill need:
- At least 5 years of working in a similar function in a Sales Organization or experience in Logistics/ Supply Chain management, however the quality of the experience is more important than the quantity of experience.
- University or college degree in Economy, Finance, Business Administration, Engineering or equivalent.
- Able to work with cross-function teams.
- Confident, independent, detail-oriented and self-motivated individual.
- Able to focus on and achieve established business targets.
- Ability to adapt the role and approach as the requirements of the situation change and adept at seeking new and better ways of attaining goals.
- Skilled in the use of MS Office tools including Outlook (or related email tool) Excel (Advanced level), Word and PowerPoint.
- Excellent verbal and written communication skills in English.
- Persuasive, resilient and flexible, able to easily adapt to new challenges.
- Passionate, enthusiastic, and driven to regularly follow-up with loose end.
- Strong desire to learn along with a strong sense of ownership.
- Experience with CRM, JDE1, Microsoft AX would be an advantage. Closing date: 24/06/2024
As a growing and ambitious organisation with apresence in over 60 global locations and across multiple markets, we can offeryou the working environment and support needed to be successful. We arecommitted to achieving workforce diversity and creating an inclusive workingenvironment. We welcome all applications irrespective of social and culturalbackground, age, gender, disability, sexual orientation, or religious belief. About Watson-Marlow
Everyday, we help companies acr oss the globe to be more efficient and sustainable. Watson-MarlowFluid Technology Solutions (WMFTS) is the world leader in niche peristalticpumps and associated fluid path technologies. Comprising ten establishedbrands, each with their area of expertise, but together offering our customersunrivalled solutions for their pumping and fluid transfer applications.Together with our colleagues across Spirax-Sarco Engineering plc, we are proudto be a FTSE 50 company.
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