Sales Support Specialist

**Jakarta**:
**Indonesia**:
We are looking for a qualified Sales support specialist to join our team.
You will provide support to sales representatives and respond to customer and prospect queries.
You should also be able to interpret sales metrics and be goal-oriented.
We expect you to perform well in a team environment and have exceptional people skills.
Ultimately, you should be able to contribute to creating and maintaining good customer relationships and ensuring smooth sales team operations.
**Responsibilities**:
Stay up-to-date with new product and feature launches and ensure sales team is on board

Keep record of sales trends

Manage sales tracking tools and report on important information

Provide troubleshooting assistance for customer orders, account statuses and relevant problems

Liaise with account managers to develop specific sales strategies

**Requirements**:
Excellent communication skills

In-depth understanding of sales principles and customer service practices

Proven work experience as a Sales support specialist or Sales support associate

Analytical and multitasking skills

Hands on experience with ERP and CRM systems