Senior Technical Sales & Service Engineer
(Must experience in Chemical for Electroplating field)
Job Scope & Responsibilities:
- Pursuing profitable results with the customer's accounts that are being assigned.
- Solving and responding customers' complaints related to domestic sales and services.
- Attending to customers' requirements or preferences to develop new customers, maintaining, and increasing sales amounts of existing customers and customer's satisfaction.
- Perform technical service to support customers' inquiries.
- Initiating and following up new opportunities, including supporting sales team to close sales opportunities.
- Providing advice and guidance to market research, marketing strategy implementation and executing marketing communication activities.
- Cherishing good relationship with customers and ensuring customers' satisfaction.
- Possess theoretical knowledge and prior experience in operating laboratory experiment, such as electroplating equipment, titration, adjusting additive in hull cell test, etc.
Be able to perform the laboratory procedures at customer's sites, as well as follow up and summarize the laboratory results.
- Performing the other tasks as per assigned.
Qualifications:
- Male/female, native speaker of Indonesia, aged between 28-35 years old
- Bachelor's Degree or higher in Chemical, Industrial Chemical, or other related fields.
- At least 5 of experience in Surface Finishing Industry or Electroplating are required, such as Plating on plastic, Zinc passivation, Electroless nickel,
Anodizing, Nickel-chrome, etc.
- Good command in English language.
- Be highly motivated, results oriented individual with effective team working skills.
- Take perseverance in solving problems and be detail-oriented person.
- Have experience in working with diverse audiences.
- Possess good interpersonal, organizational skill.
- Be enthusiastic learner and flexible.
- Be able to work independently with cross-functional teams
Ability to commute/relocate:
- Jakarta: Reliably commute or planning to relocate before starting work (required)