Team and Role Introduction:
Inbound Supervisor is responsible for the day-to-day operations of the Receiving from supplier, receive from failed delivery and returns departments. Responsibilities include staffing, training, safety, scheduling, receiving, processing returns, equipment maintenance and loss prevention due to inaccurate receiving process. Manage and develop inbound members by Providing training and leadership.
Responsibilities:
- Ensure all daily and monthly KPI`s are met and are updated
-Assist employees with work process problems
-standardize procedures to improve efficiency of workers
-Identify workload of all given areas and shift personnel to areas where additional personnel are needed
-ability to prioritize workflow and communicate priorities effectively with inventory control
-Assist department manager by identifying work procedures in a priority manner and expedite workflow
-Communicate all issues and provide solutions where possible
-Ensure daily activity and status reports are done timorously.
-Plan and coordinate together with transport department or client related the scheduling of stock deliveries
-Supervise the time management of the Inbound team and address as and when necessary.
-Ensure all Inbound team are well informed of all processes, procedures & policies.
-Implement and maintain performance management with all staff
-Handle disciplinary enquiries as and when needed Job Requirements Requirements/Qualifications(must have):
-Minimum Diploma or Bachelor Degree in Logistic/Warehouse Management or equivalent
-Highly effective supervisory skills and techniques
-Ability to input, retrieve and analyze data
-Hands-on commitment to getting the job done
-Excel skills a must
-Able to communicate verbally and written in English Application Form
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